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 Most non-emergency concerns can start here. We listen first, check red-flags, and guide you to the safest next step

• Fever & common infections: colds/flu-like illness, sore throat, sinus discomfort
• Skin & hair: rashes, acne flares, bites, minor infections
• Stomach & digestion: nausea, mild diarrhea/constipation, heartburn
• Allergy & breathing: hay fever, mild asthma control questions
• Urinary & private (sexual) concerns (adults): UTI-like symptoms, discharge, period issues
• Medication & results and second opinions: refills when appropriate, side-effects, lab/test reviews
• General advice: symptom checks, care navigation, “should I be worried?”
• Pediatrics: Ages between 0 -14 years
• Mental Health:  Mild–moderate concerns like stress/burnout, worry or low mood, sleep problems, grief/adjustment, panic check-ins, 

This list is illustrative. Your clinician will decide the safest plan based on your history and symptoms. 

•  Severe chest pain, breathing difficulty, heavy bleeding, fainting, major injury
• Severe or worsening abdominal pain
• Any symptom changing rapidly or causing urgent concern

•  Emergencies or 24/7 ambulance services
• Prescribe controlled substances or antibiotics when not medically indicated
• Procedures or hands-on exams (we’ll route you to a partner clinic when needed)

 We combine Lexy’s guided intake with a clinician review to choose the safest path:
self-care advice → virtual visit → lab/tests → in-person referral (as needed).