Use Cases

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Core outcome

Lexy provides clear, safety-checked next steps at home—so individuals avoid unsafe self-medication and engage pharmacies appropriately, from an informed position. 

Problem

1. We often self-medicate. Without immediate guidance, many reach for antibiotics or painkillers that may be unnecessary or unsafe.
2. Quick counter advice can under-triage. By the time you speak to someone, Lexy has already directed you to the right pathway—even if it’s OTC, and flags red-alerts when it’s not.
3. Conflicting online advice and product push. There’s no clear, trusted threshold for what’s safe to take (age, pregnancy, comorbidities) or when to escalate, leading to inappropriate treatment.
    

How Lexy helps

• Start in your own words 
• Answer a few focused questions; built-in safety checks run throughout.
• Get a plan that fits the situation:
  Self-care instructions for minor issues (including what not to take).
  OTC guidance when appropriate, with guardrails.
  Tele-consult or clinic when a clinician is indicated; urgent red-flags escalate immediately.
  Keep a short summary you can share if you do consult.
   

Pediatric mode (0–14)

Caregiver-friendly wording, child-specific checks, and faster escalation when indicated.

Why this matters (outcomes)

• Safety: fewer inappropriate medicines; red-flags identified earlier.
• Access & cost: fewer unnecessary visits/purchases; consult only when needed.
• Experience: individuals feel informed and in control; if they consult, clinicians start prepared.
   

Important: Lexy offers guidance to help decide next steps. It isn’t a diagnosis. If symptoms feel urgent or worsen, seek immediate care.